GENERAL TERMS AND CONDITIONS OF SALE AND USE

Last updated: 11/22/2024

Preamble

These General Terms and Conditions of Sale (hereinafter referred to as "Conditions") apply without restriction or reservation to the sale of Services on the website www.hts-learning.com and define the rights and obligations of SAS DotDev (hereinafter the "Provider") and the Client (hereinafter the "Client"). The Conditions are available on the Site and/or are provided to any User.

Any Client and User acknowledges and agrees that any order placed on the Site constitutes unreserved acceptance of the Conditions. He acknowledges having read the Conditions before placing any order.

The current version of the Conditions is the only one binding on Clients and Users of the Site:

  • Throughout the entire period of use of the Site and until it is replaced by a new version. The Provider reserves the right to modify these Conditions at any time without prior notice to Users, but the applicable Conditions are those online at the time of the Order.
  • For any subscription to the Services on the Site.

The Conditions prevail over any other document issued by the Provider or any other general purchasing conditions. The Provider reserves the right to deviate from certain clauses herein or to establish special Conditions.

These Conditions came into force on October 24, 2023.

Definitions

In these Conditions, the following terms shall have the following meanings:

  • “Subscription”: means any Subscription taken out by a Client on the Site, payable annually, semi-annually or monthly, granting the Client access to the Products;
  • “Client”: as defined by the preliminary article of the French Consumer Code, means any natural person who acts for purposes not related to their commercial, industrial, craft, liberal or agricultural activity, subscribing to the Products on the Site;
  • “G.T.C.” or “Conditions”: means these general terms and conditions of sale;
  • “Client Area”: means the Client's personal area on the Site, enabling them to access their profile, their Subscriptions, and the Products they have subscribed to;
  • “Products”: means all immaterial services that can be purchased or subscribed to on the Site;
  • “Services”: means all services, features and applications accessible on the Site and provided by the Provider to Users and Clients;
  • “Site”: means the website www.hts-learning.com made available to Users;
  • “Price”: means the price applicable to the Products, communicated to Clients via the Site prior to confirming their purchase;
  • “User”: means any user of the Site;
  • “Provider”: means the simplified joint-stock company SAS DotDev, whose registered office is located at 370 Route de Puechabon 34380 Viols Le Fort, registered with the Montpellier RCS under No. 935 327 932 00015.
Within these presents, the Client, the User, and the Provider may be individually referred to as a “Party” and collectively as the “Parties.”

Article #1: Presentation of the Products

1.1 - Prior Acceptance of the Conditions

The Site is freely accessible to any User. The purchase of a Product, the creation of a Client Area, or, more generally, browsing the Site implies that the internet user accepts all the provisions of these general terms and conditions, and acknowledges that they have read them in full.

This acceptance consists, for the User, of ticking the box corresponding to the phrase accepting these general terms and conditions, for example with the mention “I acknowledge that I have read and accepted all of the Site's general conditions.” Ticking this box shall be deemed to have the same value as a handwritten signature by the User.

The internet user acknowledges the evidential value of the automatic recording systems of the publisher of this site and, unless providing proof to the contrary, waives the right to challenge them in the event of a dispute. Acceptance of these general terms and conditions implies that the users have the necessary legal capacity to do so. If the user is a minor or does not have such legal capacity, they declare that they have authorization from a guardian, a trustee or their legal representative.

1.2 - Characteristics of the Services Offered

The Products offered are those listed in the catalog published on the Site. Each Product is accompanied by a description prepared by the publisher of the Site. The photographs in the Product catalog reflect an accurate image of the products and services offered but are not contractually binding in that they cannot ensure perfect similarity, and the Service may undergo changes.

Certain Products may appear as "pre-orders". These are Products whose content will be added and supplemented over time by the Provider, with no commitment from the latter regarding the publication schedule. By ordering these Products, the Client is therefore informed that they will receive the Product content on a staggered basis. They cannot therefore request a refund on this ground.

1.3 - Subscription for Individuals

Any Client who is an Individual may subscribe to a Subscription on the Site to access the Provider's Products. Subscriptions are entered into for a fixed term, tacitly renewable on a monthly, semi-annual or annual basis, at the Client’s discretion.

Any Client who wishes to suspend their Subscription may submit a request to the Provider’s customer service at contact@hts-learning.com, respecting a maximum notice period of 24 hours before the renewal date. The Client can also do this on their own, using the features of their client area on the Site.

Depending on the plan, Subscriptions are taken out for an initial period of one (1) month, six (6) months, or twelve (12) months. At the end of this initial period, the Subscriptions will be tacitly renewed for successive periods of one (1) month, six (6) months, or twelve (12) months. Any Client who does not wish to renew their Subscription may cancel it at any time. The cancellation will only take effect from the next period. Any period that has started is due in full.

The monthly Subscription with no commitment allows the Client to unsubscribe at any time from their personal area.

The semi-annual Subscription is taken out for a commitment period of six (6) months, during which the Client may not unsubscribe. Billing for this Subscription is made monthly up to the due date of the Subscription. The Client may also pay the entire period in a single payment.

The annual Subscription is taken out for a commitment period of twelve (12) months, during which the Client may not unsubscribe. Billing for this Subscription is made monthly up to the due date of the Subscription. The Client may also pay the entire period in a single payment.

Through their personal area, the Client may terminate their subscription at any time by using the relevant functionality or by sending an email to contact@hts-learning.com.

Any Subscription that has begun is due in full. No refund will be granted to the Client if they wish to unsubscribe during their Subscription for the unused period of the Subscription. Regardless of the date they terminate their Subscription, the Client will retain access to the services until the end of the initial Subscription period.

Subscriptions are entered into for a single use (one user). Any Client or User who provides their login details to a third party or who fraudulently uses their account (e.g. account sharing) will have their subscription suspended and their account terminated without notice, and without the Client being entitled to any compensation. The Client may also be charged additional subscription fees for any fraudulent user.

1.4 - Subscriptions for Legal Entities and Companies

The Site offers Clients acting on behalf of a Company or a Legal Entity to subscribe to a Subscription. Subscriptions are taken out for a fixed term of twelve (12) months, tacitly renewable for successive periods of twelve (12) months.

Any Client who wishes to suspend their Subscription may make a request to the Provider’s customer service at contact@hts-learning.com, respecting a maximum notice period of 24 hours before the scheduled renewal date. The Client can also do this themselves, using the features in their client area on the Site.

Subscribing to a Subscription for a company necessarily requires the establishment of a Quote (Devis) with the Provider. The Quote indicates the number of employees of the Client company, as the Subscription is concluded for a defined number of employees between the Client and the Provider. The price of the Subscription is calculated based on the number of users (employees).

The Client is free, throughout the duration of their Subscription, to add as many Users as they wish via their interface. They will then be billed pro rata for the additional User accounts added.

Any exceeding of this volume during the Subscription will result in a price adjustment.

Any Client or User who exceeds the authorized number of users without notifying the Provider will have their subscription suspended and their account terminated without notice. The Client may also be charged additional subscription fees for any fraudulent user.

1.5 - Subscriptions for Freelancers, Self-Employed and Micro-entrepreneurs

Any Client wishing to subscribe to a Subscription as a Freelancer, Self-Employed or Micro-enterprise can do so by subscribing under the conditions of Article 1.3. However, the Client will be liable for the payment of VAT in addition to the indicated sale price, which may be subject to reverse charge depending on the Client's situation.

1.6 - Trial Period

Depending on the chosen Subscription, the Client may benefit from a seven (7) day trial period to test their Subscription. This trial period is only available for Subscriptions that specifically mention a trial period on the Site. This trial period is at the sole discretion of the Provider and is not automatic for each Client.

The trial period grants access to ten (10) course videos on the Platform, chosen by the Client. Any video chosen by the Client is validated and can no longer be changed. The Client must therefore pay particular attention to the selection of the ten videos they wish to watch as part of their trial period. No extension of their trial period will be granted on the grounds that they did not select their desired videos or wish to access other videos.

Article #2: Conditions of Access to the Solution

This site provides the User with a solution on its server, accessible via the Internet. The different solution programs offered and the corresponding subscription conditions are presented on the offer pages of the Site.

Depending on the chosen offer, the Site will inform the user of the validity period of their subscription. The Site performs data backup and security. The Site grants the User a personal, non-exclusive, non-transferable and non-assignable right to use the solutions, for the entire duration of the contract and worldwide.

The User may only use the application services and solutions in accordance with their needs and their documentation. In particular, the license relating to the solutions is granted solely for the purpose of enabling the User to use the services, excluding any other purpose.

The right of use means the right to represent and implement the application services in accordance with their intended purpose, in SaaS ("Software as a Service") mode via a connection to an electronic communications network. Under no circumstances may the User make the solutions available to a third party, and strictly forbids any other use, in particular any adaptation, modification, translation, arrangement, distribution, decompilation, without this list being exhaustive.

If the Site sets a minimum subscription commitment for certain offers, this will be clearly and distinctly indicated on the offer page and during the subscription process.

Article #3: User Account

A User registered on the Site can access it by logging in using their credentials (email address defined at the time of registration and password). The User is fully responsible for protecting the password they have chosen. They are encouraged to use complex passwords. If they forget their password, the member can generate a new one. This password guarantees the confidentiality of the information in their "my account" section, and the User must not transmit or communicate it to any third party. Otherwise, the publisher of the Site cannot be held liable for unauthorized access to a User's account.

If the User wishes to change their credentials or suspects any fraudulent use of them, they must promptly contact the Provider’s customer service by sending an email to the following address: contact@hts-learning.com.

Access codes are for personal use. The User is therefore prohibited from sharing their login credentials with any third party; the Provider reserves the right to suspend its services or charge the Client for additional usage in the event of fraudulent use of its access codes (for Individual Subscriptions) or exceeding the user volume indicated in the Quote agreed with the Client (for Subscriptions for legal entities).

Creating a personal account is an essential prerequisite to any subscription or contribution by the member on this Site. To this end, the member will be asked to provide a certain amount of personal information. The member agrees to provide accurate information. The data collection is intended to create a "member account." This account allows the member to view the Products subscribed to on the Site and the Subscriptions they hold. Any User is invited to consult the Site's "Privacy Policy" to learn about how their personal data is processed.

If the data in the member account section were to disappear due to a technical failure or force majeure, the responsibility of the Site and its publisher could not be engaged, as this information has no evidential value but only an informative value.

The pages relating to member accounts can be freely printed by the account holder but do not constitute proof in any way; they have only an informative purpose to ensure efficient management of subscriptions and any contributions by the member.

The publisher reserves the exclusive right to delete the account of any member who has contravened these general terms and conditions (in particular, but without this example being in any way exhaustive, when the member has knowingly provided erroneous information at the time of registration and/or the creation of their personal space). Such deletion shall not constitute damage to the excluded member, who shall not be entitled to any compensation as a result. This exclusion does not preclude the possibility for the Publisher to initiate judicial proceedings against the member, where the facts justify it.

Article #4: Methods of Subscribing to the Services and Description of the Purchase Process

Here, “Cart” means the immaterial object (for example, a page or part of a page on the Site) that gathers all the Products selected by the user for purchase or subscription. Once the internet user believes they have selected and added to their cart all the products they wish to purchase, they can proceed to validate their order by accessing a summary page which will display the characteristics (particularly regarding volumes and any options) of the ordered products, as well as their unit price or the price of the subscription depending on how the service is billed.

If the user wishes to validate their order, they must tick the box concerning the ratification of these general terms and conditions of sale and click on the validation button. The user will then be prompted to complete the fields of an order form with certain personal data concerning them, necessary for the proper processing of the order.

Once the user has validated this order form, they will be redirected to the online payment interface where they can proceed with their payment using the payment methods specified in the dedicated section of these general terms and conditions, or they will have access to the order form required to send a check, if applicable.

After a few moments, the user will receive an email confirming the order, reminding them of its content and total price.

Article #5: Prices

5.1 - Determination of the Price

The prices listed in the catalog are in Euros, including all taxes (TTC). SAS DotDev reserves the right to pass on any change in the VAT rate to the price of the products or services. The publisher also reserves the right to change its prices at any time. However, the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

5.2 - Application of VAT

For Subscriptions taken out by Individuals (Art. 1.3), prices are displayed inclusive of all taxes (TTC).

For Subscriptions taken out by Legal Entities (Art. 1.4) and the Self-Employed (Art. 1.5), prices are displayed excluding taxes (HT), with VAT applied in addition. VAT is applicable to Subscriptions taken out by Clients as well as for purchasing individual courses. Depending on their situation and professional status, some Clients may benefit from a reverse charge VAT arrangement.

Clients have the option of registering their intra-community VAT number in their account, which is subsequently validated with the competent European authorities.

5.3 - Subscriptions

Subscriptions are payable annually or monthly, by bank transfer, credit card, or PayPal, depending on the Subscription chosen by the Client. Each month or year is payable in full.

Any difficulty in debiting the subscription will result in a grace period of three (3) days for the Client to rectify their situation. After this period, any late payment will result in the suspension of the Client's Subscription.

5.4 - Terms of Payment

The internet user can place an order on this Site and can pay by credit card or through the PayPal payment service provider. Clients representing Legal Entities may also access a Bank Identity Statement (RIB) to make the payment by bank transfer.

Credit card payments are made through secure transactions provided by an online payment platform provider. The payment is made directly into the hands of the bank or the payment provider receiving the Client's payment. The platform does not have full access to the Client's banking information.

In the event of payment by bank transfer, the delivery times defined in the article below will only begin to run from the date of actual receipt of the payment by the Provider, who can provide proof by any means.

5.5 - Payment Incidents

The Client is informed that any delay in the payment of all or part of a sum due on its due date shall automatically result in all sums owed by the Client becoming immediately due and payable (subject to the applicability of the provisions of Article 4.2).

In addition, any delay in the payment of invoices, from the day following their due date, will automatically result in the application of late payment penalties calculated on the unpaid amount excluding taxes, at a rate at least three times the legal interest rate in force. These penalties are payable automatically and without prior formal notice.

Furthermore, in application of Article L.441-10 of the French Commercial Code, a fixed indemnity for recovery costs of €40.00 will be due by the Client acting as a legal person to the Provider, even in the event of partial payment of the outstanding invoice, without prejudice to any other action that the creditor party may be entitled to take against the debtor party and at the latter’s expense for the recovery of its invoices and any other damages to which it may be entitled.

The Provider may automatically suspend all ongoing services as well as any purchase, regardless of their nature or stage of progress, in the event of late payment by the Client. This suspension will not entitle the Client to any compensation.

5.6 - Archiving

SAS DotDev will archive the purchase orders and invoices on a reliable and durable medium constituting a true copy. The computerized records shall be considered by the Parties as proof of communications, orders, payments, and transactions made between the Parties.

Article #6: Refund Policy

6.1 - Subscriptions

Subscriptions are automatically renewable on a monthly or annual basis depending on the plan chosen by the Client. Subscriptions taken out monthly have an initial commitment of twelve (12) months. Once the commitment is over, any Client may terminate their Subscription, via their Client Area or at contact@hts-learning.com, by respecting a notice period of 24 hours before the scheduled renewal date. After this time, the termination request will only be taken into account for the following month or year.

6.2 - Right of Withdrawal

In accordance with the provisions of Article L.221-18 of the French Consumer Code, the consumer acting as an Individual has a period of fourteen days to exercise their right of withdrawal from a distance contract, without having to justify their decision or bear any costs other than those provided for in Articles L.221-23 to L.221-25.

However, pursuant to Article L.221-28 of the same code, the Right of Withdrawal cannot be exercised for contracts “1° For the supply of services fully performed before the end of the withdrawal period and whose performance began after the consumer's prior express agreement and express waiver of their right of withdrawal; (…) 13° For the supply of digital content not provided on a tangible medium whose performance began after the consumer's prior express agreement and express waiver of their right of withdrawal.”

The Client is therefore expressly informed that as soon as they have access to the Site's Products, they expressly waive their right of withdrawal.

The right of withdrawal does not apply, in this case, to professional Clients that are legal entities.

Article #7: Liability of the Publisher

In the event of inability to access the Site due to technical problems or any other cause, the User may not claim damages and is not entitled to any compensation. Even prolonged and unlimited unavailability of one or more products cannot constitute prejudice to internet users and may not give rise to any award of damages from the Site or its publisher.

The photographs and images of the products presented on the Site are not contractually binding; therefore, the publisher of this Site cannot be held responsible if the characteristics of the items differ from the images on the Site or if they are incorrect or incomplete.

The hypertext links on this Site may redirect to other websites, and the publisher of this Site cannot be held liable if the content of these websites violates current laws. Similarly, the publisher of this Site cannot be held liable if the User's visit to one of these sites causes them harm.

The publisher of the Site, especially in the context of online sales, is only bound by a best-efforts obligation; its liability cannot be engaged for any damage resulting from the use of the Internet, such as data loss, intrusion, viruses, service disruption, or others. SAS DotDev cannot be held liable for the non-performance of the contract concluded, due to the occurrence of a force majeure event and in particular in the event of a total or partial strike of external services or disasters caused by floods or fires.

With regard to purchased products, the publisher cannot be held liable for any indirect damage resulting from these presents, loss of operations, loss of profit, damage or costs that might occur. The choice and subscription to a Product are the sole responsibility of the User. The User expressly acknowledges that they use the Site at their own risk and under their exclusive responsibility.

The Site provides the User with information for guidance purposes, with potential flaws, errors, omissions, inaccuracies and other ambiguities. In any case, the publisher can under no circumstances be held liable:

  • for any direct or indirect damage, in particular concerning lost profits, missed gains, loss of clientele, loss of data that may result, among other things, from the use of the Site, or on the contrary from the impossibility of its use;
  • for a malfunction, unavailability of access, incorrect use, incorrect configuration of the User’s computer, or the use of an uncommon browser by the User;
  • for the content of advertisements and other external links or sources accessible by the User via hypertext links.

The liability of the Site’s publisher cannot be engaged due to a technical unavailability of the connection, whether this is due in particular to a case of force majeure, maintenance, an update, a modification of the Site, an intervention by the host, an internal or external strike, a network failure, a power cut, or an incorrect configuration or use of the User's computer.

The Publisher is not responsible for how Users utilize the Site and the courses and training posted online. The Publisher provides no guarantee of results nor does it guarantee the achievement of any turnover or profit on behalf of the Client.

7.2 - Prerequisites

By signing these presents, the Client acknowledges and declares that they have been able to verify, under their sole responsibility and before subscribing to the Services and Products, that they meet all the technical prerequisites indicated by the Publisher to use the Products, its interface and the technologies implemented or required for its use. They paid particular attention to verifying that the Products and associated technologies are fully compatible with their IT environment. SAS DotDev cannot be held liable if the Client has not carried out these prior verifications, and the Client may not make any claim or request for a refund on this ground.

The connection equipment used by the Client to access the Site is under their sole responsibility. They must take all appropriate measures to protect their equipment and their own data. The Client undertakes to access the Site using recent equipment, free from viruses, and with a recently updated browser.

SAS DotDev is not responsible for damage caused to Clients, third parties, and/or their equipment as a result of their connection to or use of the Site, and Clients waive any action against SAS DotDev in this regard.

Article #8: Internet Users’ Contribution to the Site’s Content

Internet users may contribute to the content of this Site, for example by posting comments. Contributors are informed that the publisher of the Site, possibly represented by moderators, may choose to publish the comment in question in this Site’s newsletters and on all partner websites, provided the publisher cites the pseudonym of the contributor. The contributor therefore waives their rights to the content of their contributions, in favor of the publisher of the Site, for any distribution or use, including commercial use, on the internet, while always respecting the authorship of the contribution's author.

The publisher reserves the right to delete any abusive comment or any comment that may infringe upon the rights and integrity of others, and to suspend access to its account to any User who fails to comply with the above provisions.

Article #9: Closing an Account

Each User of the Site is free to close their account. To do so, the User must send an email to the Site stating that they wish to delete their account. The member can recover their data under the conditions specified in the relevant section of these general terms and conditions regarding the return of data and in the data protection policy.

Article #10: Personal Data

The Provider's obligations regarding the protection of the Client's personal data are described in the "Personal Data Protection" tab on the Site.

Article #11: Force Majeure

The Parties shall not be held liable for delays or failures in performing their contractual obligations if such delays or failures result from an event beyond their control or a case of force majeure, which could not reasonably have been foreseen at the time of the order and whose effects cannot be avoided by appropriate measures.

In the event of the occurrence of such a force majeure event, performance of these GTC shall be suspended until the disappearance, extinction, or cessation of the force majeure. However, if the force majeure continues beyond a period of thirty (30) days, the Parties shall consult each other in order to discuss a possible modification of the order.

The deadlines provided by these GTC shall be automatically extended in proportion to the duration of the force majeure.

Article #12: Intellectual Property

Pursuant to Articles L.111-1 et seq. of the French Intellectual Property Code, the Provider remains the owner of the intellectual property rights relating to the Products and all content made freely accessible on the Site or accessible via a Subscription. The purchase of Products by the Client does not imply any transfer of intellectual property for the benefit of the Client, in any way whatsoever.

Article #13: License

The Provider grants the Client a personal, non-exclusive, non-transferable and non-assignable right to use the Products and the Platform for the entire duration of their Subscription and solely for the French territory.

The Client may only use the Products and the Platform in accordance with their needs and documentation. In particular, the license relating to the Products and the Platform is granted only for the sole purpose of allowing the Client to use the Products, to the exclusion of any other purpose. The right of use means the right to represent and implement the Products in accordance with their intended purpose.

Under no circumstances may the Client make the Platform available to a third party, and they strictly forbid any other use, in particular any adaptation, modification, translation, arrangement, distribution, decompilation, without this list being exhaustive.

It is the Client's responsibility to ensure that Users comply with the terms of the license and of the Contract.

Unless explicitly authorized in writing by the Provider, the Client may not — and may not allow a User or a third party to:

  • (i) allow any third party not expressly authorized by the Provider to access the Platform, sublicense, translate, sell, loan, rent, distribute or use the Platform to operate a computer services company, provide access (direct or indirect) to the Platform, or use them under a so-called "time-sharing" agreement;
  • (ii) create derivative works or access the Platform to develop a competing product or service or copy any feature, function, or graphic of the Platform;
  • (iii) engage in reverse engineering, decompile, disassemble, back-translate, attempt to remove or circumvent any of the Platform mechanisms, or attempt to rebuild or discover the related source code;
  • (iv) delete any copyright, trademark, or other proprietary notices.

The Client is prohibited from any act or behavior that may directly or indirectly infringe on SAS DotDev’s intellectual property rights.

This license is subject to the payment in full of all amounts due under the applicable terms herein. Any use of the Platform and the Products not provided for in the Contract is prohibited, unlawful, and may result in the Client paying damages. The Client is prohibited from developing software that could directly or indirectly compete with the Platform.

Article #14: Governing Law and Dispute Resolution

14.1 - Dispute Resolution

These general conditions and the operations arising from them are governed by French law.

The Parties undertake to seek an amicable solution to any dispute that may arise from the interpretation or execution of these presents. To this end, the party wishing to initiate the amicable conciliation procedure shall notify the other party, by registered letter with acknowledgment of receipt, of its intention to initiate said procedure, specifying the application difficulties or the breaches observed.

This amicable settlement procedure constitutes a mandatory prerequisite for initiating legal action between the Parties. Any action brought in court in violation of this clause shall be declared inadmissible.

If the Parties fail to reach an amicable agreement within thirty (30) calendar days from the first notification, each of them shall recover its full freedom of action.

Failing an amicable resolution despite the efforts made, any dispute relating to the performance, interpretation, validity and termination of the Conditions shall be submitted to the competent courts within the jurisdiction of the court of appeal where SAS DotDev has its registered office.

14.2 - Mediation

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation system. The chosen mediation entity is: CNPM - MEDIATION DE LA CONSOMMATION.

In the event of a dispute, you can file your claim on their website: https://cnpm-mediation-consommation.eu or by post to CNPM - MEDIATION - CONSOMMATION - 27 avenue de la libération - 42400 Saint-Chamond

Article #15: Miscellaneous Provisions

Severability: If one or more provisions of these GTC are deemed invalid or declared null and void pursuant to a law or regulation or following a court decision with the authority of res judicata, this shall not affect the other clauses of the GTC.

No Waiver: The fact that one Party has not sought remedy for a breach by the other Party of one of the obligations referred to herein shall not be interpreted in the future as a waiver of the obligation in question.

Partial Invalidity: In the event of a contradiction between a provision of the GTC and any legislative text, law, ordinance, regulation, court order or collective agreement, present or future, the latter shall prevail, provided that the provision of these presents so affected is limited only to the extent necessary and that no other provision is affected.

Language of the GTC: These general conditions and the transactions arising therefrom are governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text shall prevail in the event of a dispute.

Article #16: Complaints

Any complaint related to the use of the Site, its services, or any other related service, the pages of the Site on possible social networks, or the general conditions, legal notices, or personal data charter must be filed within 365 days following the day of the origin of the problem that gave rise to the complaint, regardless of any law or rule of law to the contrary. If such a claim has not been filed within 365 days thereafter, such a claim will forever be inapplicable in court.

The assistance service of this Site is available by email at the following address: contact@hts-learning.com or by postal mail at the address indicated in the legal notices, in which case the publisher undertakes to respond within 7 days.